HDI Service & Support World · Caesars Palace · April

HDI Service & Support World Booth Rentals

Every service desk leader on this floor has a ticket queue in their pocket. Your booth needs to solve a problem in the time it takes to glance at it.

Fixed-price HDI Service & Support World exhibits — design, fabrication, graphics, freight, installation and dismantle in one number that doesn’t move. Pre-built, lit and photo-approved before it ships, so the booth pitching ITSM and service desk leaders has already stood up once before it reaches Las Vegas.

Booth Finder

Filters the booths below — every one shows its Las Vegas price.

April 25-29, 2027Show dates · auto-updated
Caesars PalaceVenue
Las VegasCity
Advance orders close ~Feb 28, 2027
ITSM LeadersService desk & support decision-makers
Service & SupportThe core focus of every session
24 hrConcepts and a fixed quote back
1Project manager, end to end
Know the floor before you plan the booth

This is a floor that thinks in metrics. Design for that.

HDI Service & Support World runs inside Caesars Palace’s convention complex on the Las Vegas Strip — a resort venue with its own move-in rhythm — in front of an audience that spends its working life measuring ticket volume, resolution time and satisfaction scores. The most expensive mistake here isn’t a bad booth; it’s one built to impress rather than to answer a question.

Caesars Palace

Resort & casino convention complex

Exhibit space inside a hotel-casino meeting complex on the Strip, not a stand-alone convention center — freight moves through the resort’s own loading docks, and structural and rigging limits follow the property’s rules rather than a typical hall’s. We plan your build and your move-in to this specific venue.

A metrics-driven floor

ITSM & service desk leaders

Attendees are evaluating tools on ticket reduction, resolution time and satisfaction scores — not spectacle. A booth built to support a consultative, data-backed conversation outperforms one built purely to catch the eye.

The April problem

A packed Vegas spring calendar

Las Vegas runs back-to-back conventions through the spring, all drawing on the same pool of union labour and loading docks. Booking your freight window and labour early isn’t optional here — it’s the difference between a smooth move-in and a truck waiting behind someone else’s show.

What we handle at this show
  • Resort-specific design — sightlines and rigging planned for your actual placement
  • Layout submission and show approval, filed early
  • Electrical, rigging and material handling at advance rates
  • Labour coordination and on-site supervision
  • COI, EAC and exhibitor-manual deadlines mapped to our calendar
  • Dock target times, dismantle, pack and outbound freight
Billed by the show, not by us

Booth space, electrical, drayage, rigging and cleaning are billed to every exhibitor directly by the show — no exhibit house can absorb them and none should claim to. What we do is calculate them for your exact booth before you commit, and file every order at advance rather than floor rates.

  • Booth space
  • Electrical drops and floor distribution
  • Material handling (drayage)
  • Rigging, if you’re hanging a sign
  • Daily cleaning · internet
Why a fixed price matters most here

The budget you present in winter should survive April

Trade show invoices grow the same way everywhere: labour hours over estimate, revisions rebilled as change orders, graphics reprints, supervision time nobody flagged. Our model is the opposite — the number you approve is the number you pay, contractually. Design revisions are unlimited until you approve. The quote and the final invoice are the same document.

01

One number, and it holds

Design, fabrication, graphics, furniture, lighting, freight, installation, dismantle and project management in a single fixed price.

02

Proven before it ships

Your booth stands fully assembled and lit at our 65,000 sq ft facility, and you approve photographs of the actual build — not a render.

03

Show costs, known up front

Space, electrical, drayage and rigging calculated for your exact booth before you commit — so the total is a number, not a range.

04

The paperwork is ours

COI, EAC, electrical, rigging, freight windows — filed at advance rates, mapped to every exhibitor-manual deadline. Nothing lands on your desk three days before it’s due.

We quote higher and cost less. That’s the whole argument, and it’s why every booth below is published with its price rather than hidden behind a “request a quote” form.

Available for HDI Service & Support World

Show-ready booths, with real prices

Every booth below is priced for Las Vegas and available as a custom build for your brand — rented, not bought. Use the finder at the top of the page to narrow by size and budget.

Or jump straight to your footprint

One click — the catalog opens already filtered to your size and Las Vegas pricing.

Working backwards from April

Your real deadline is in early March

The advance-order cutoff lands roughly eight weeks before the show — the exact date is in the facts strip at the top of this page, and it updates automatically each edition. Las Vegas runs back-to-back conventions through the spring, so the binding constraint often arrives earlier than the paperwork deadline: freight docks and union labour crews are shared across every show in town that week.

SEP–NOVBrief, concepts and the fixed price locked. Full design freedom.
DECEMBERLayout submitted for show approval — placement confirmed.
JANUARYGraphics finalised and sent to production.
EARLY MARDesign locked. Advance electrical and rigging filed — ahead of the spring convention crunch.
LATE MARFreight window and dock target time booked for Caesars Palace.
MID-APRBooth built, lit and photographed for your approval.
SHOW WEEKCrew installs in your move-in slot. You walk in at handover.
Take this to every vendor

Five questions to ask anyone quoting your booth

Put these to every exhibit house you’re comparing — including us. They separate the vendors that stand behind a number from the ones whose estimate is an opening position. Our answers are printed here so you can hold us to them.

1 Will you put the total price in writing before I sign — and hold it? Ours: yes. Every booth on this page is published with its price. The quote and the final invoice are the same number, contractually. Printed above · hold us to it
2 Do design revisions become change orders? Ours: never. Revisions are unlimited until you approve, and the price is locked before design starts — a better idea in January costs nothing.
3 Will I see my actual booth before it ships — or a render? Ours: the actual booth, fully assembled and lit at our facility, photographed for your sign-off before it ships. Renders are promises; photographs are evidence — a standard this metrics-minded audience appreciates.
4 Who files my advance show orders, and at which rate? Ours: we do, at advance rates, mapped to every exhibitor-manual deadline. If a vendor can’t answer this immediately during Vegas’s busiest convention weeks, that’s your answer.
5 What happens if my freight window gets bumped by another show loading that same week? Ours: we book to your specific Caesars Palace dock target time and file at advance rates well before the spring crunch. Because our design and paperwork are locked early, we’re never scrambling for space against another show’s trucks.
In their words

What event managers say after the show

★★★★★
“They never just build the booth and disappear — I always know I have someone on call and ready to jump in when the unexpected inevitably happens. That level of responsiveness makes a huge difference in high-pressure event environments.”
Amanda Horner · Three years of booth programmes · Google Review
★★★★★
“I’ve worked with Pure Exhibits for almost a year now, and have had such a great experience! They are our go-to for trade shows, and create memorable booths that represent our brand well. The team is incredibly responsive and reliable.”
Lexi von Schottenstein · Google Review
★★★★★
“It’s always a pleasure to work with Utsav. The process is simple, straightforward, and high quality. I have worked with them for 3 years now and will continue!”
Carlos Bautista · Three-year client · Google Review
★★★★★
“Their team is incredibly flexible throughout the design process and truly collaborative in bringing ideas to life. I highly recommend Pure Exhibits to anyone looking for a reliable, thoughtful, and experienced exhibit partner.”
Amanda Horner · Google Review
Questions exhibitors actually ask

HDI Service & Support World booth rental FAQs

How much does a booth rental cost for this show?
Every booth on this page is published with its Las Vegas price — fixed and all-inclusive: design, fabrication, graphics, furniture, freight, labour coordination and project management. Separately, the show bills you directly for booth space, electrical, drayage, rigging and cleaning; we calculate those for your exact booth before you commit, so the total is known before you sign anything.
When should I book a booth for this show?
Lock your design by early March. The advance-order cutoff lands roughly eight weeks before the show, right as Las Vegas’s spring convention calendar gets crowded. Start the conversation in fall for full design freedom; the exact advance-order deadline for the next edition is in the facts strip at the top of this page and updates automatically.
Is this the same show as SupportWorld Live?
Yes — HDI rebranded the event as HDI Service & Support World. This page, the facts strip and the booth grid all track the current name; if you knew it as SupportWorld Live, you’re in the right place.
What’s move-in like at Caesars Palace?
Exhibit space runs through the resort’s convention complex, with freight moving through the property’s own loading docks rather than a stand-alone hall’s marshalling yard. We book your dock target time to Caesars Palace specifically, and your project manager and install supervisor are on site through move-in. You walk in at handover.
My audience wants data and metrics, not spectacle — does that change the booth?
Yes. ITSM and service desk leaders evaluate tools on ticket volume, resolution time and satisfaction scores, so we design for a consultative conversation — clear messaging and space to talk through numbers — rather than a booth built purely to catch the eye.
Will a rental look custom, or will it look reused?
Every booth is fabricated for your brand — custom graphics, layout, lighting and finishes on a modular structure underneath. The builds shown above are rentals. Before yours ships, it stands fully assembled and lit at our facility and you approve photographs of the actual booth, not a render.
Can I install the booth myself to save on labour?
Caesars Palace’s convention floors run on contracted labour governed by the show. Either way it isn’t your problem to arrange: labour coordination and on-site supervision are inside our fixed price, filed at advance rather than floor rates.
What happens if something goes wrong during move-in?
Your project manager and our install supervisor are on site through move-in and reachable across show days. Because everything was assembled and checked before shipping, the problems that usually surface at this stage — missing hardware, graphics that don’t fit, panels that won’t seat — have already been found and fixed on our floor, weeks earlier.
A vendor just fell through. How fast can you deliver a booth for this show?
Four to six weeks from approval to show floor for complete pre-built, photo-verified booths from 10×10 through 20×40 — at the same fixed price as a six-month lead time, with no rush surcharge. During Vegas’s busy spring convention stretch, the earlier you call, the more of that window sits outside the peak crunch.
Fixed pricing · Pre-built & photo-approved · Full-service support

Exhibit at HDI Service & Support World with zero surprises.

Tell us your footprint, your booth number if you have it, and what the booth needs to do. You’ll have design concepts and one fixed price back within 24 hours — including what the show will bill you directly.

Or call us directly — (800) 379-8451