The Pure Exhibits Process

How it works, from first email to show floor.

Six steps, one fixed price, and every question we’ve ever been asked about them — answered in one place. Your part is a brief, some feedback and two approvals; everything between those moments is ours.

Step 1 · Customization Request

Kick off with clarity — share your preferences so we can tailor fast.

Can I request changes to an existing design I see on your website?

Yes — every design is fully customizable. Share your branding, messaging, and layout preferences and we’ll tailor it to your needs.

How detailed should my customization brief be?

More detail means better results. Include your brand guidelines, display requirements, and any inspiration references.

What if I’m unsure about the design direction?

No problem. Share your goals and audience and we’ll propose options that align with your brand and show objectives.

Can I begin customization even before booking the trade show?

Yes, you can start early. Final approvals happen once your show is confirmed.

Step 2 · Design Until Perfect

Iterate quickly with structured feedback and clear approvals.

How many design revisions are included?

Unlimited revisions, until you’re 100% happy. We iterate based on your feedback.

How long does each revision usually take?

Revisions typically take 1–2 business days depending on complexity.

Can I loop in my marketing or branding team for approvals?

Absolutely. We encourage cross-team collaboration for the best results.

What if I change my mind midway through the design process?

We can adapt. Let us know early so we can pivot effectively.

Step 3 · Final Contract

Lock scope, pricing, and timeline — then we execute.

What happens once I approve the design?

We move to the contract phase and finalize the timeline, pricing, and terms.

Can I still make changes after the contract is signed?

Minor changes may be possible early on. Major changes could affect cost or timeline.

What’s included in your final pricing?

Everything: design, build, shipping within the U.S., installation, dismantle, and full project management.

Do you offer flexible engagement options?

Yes — depending on the project scope and timeline, we structure the engagement to fit your programme.

Step 4 · Templates & Project Setup

Artwork, show orders, and layout reviews done right.

What are the templates used for?

They guide you in submitting artwork, placing show orders, and reviewing final layouts efficiently.

What’s my responsibility during this phase?

You provide content, submit show forms, and review designs. We manage vendor coordination and deadlines.

Do you assist with show approvals, COI, and EAC paperwork?

Yes — we handle all backend logistics so you can focus on strategy.

I’m managing multiple booths. Can you manage all of them centrally?

Yes, we manage multi-booth rollouts with centralized coordination.

Step 5 · Shipping (U.S. Only)

QC, pack, and ship with reliable domestic partners.

Where do you ship?

We handle booth shipping within the continental United States only.

How do you ensure my booth arrives safely?

All booth elements are securely packed, labeled, and shipped using trusted domestic freight partners.

Can I get photos of my booth before it ships?

Yes — you approve photos of your actual booth standing fully assembled at our facility before it ships.

What happens if a shipping delay occurs?

We plan ahead with buffer timelines and communicate immediately if any delay risk appears.

Step 6 · Installation & Dismantle

Floor support, quick fixes, and a clean handoff.

Who installs the booth at the venue?

Our certified I&D team handles setup, supervision, and full dismantle post-show.

What if I have a last-minute request onsite?

Our team handles most on-the-spot requests, and you have a dedicated contact for urgent support.

Is someone from your team available during the show?

We’re always reachable by phone and often have local teams ready for support if needed.

Do you handle everything after the show ends?

Yes. We dismantle, pack, and return the booth to our warehouse or prep it for your next show.

General · Across All Stages

Common questions beyond any single step.

Can I reuse the same booth design for future events?

Yes — we store your booth and can reconfigure or relaunch it as needed.

Is the booth mine to keep?

For rentals, we retain ownership. For purchased booths, you own the structure after the event.

What if my leadership needs ROI justification for the booth?

We help with cost breakdowns, reuse estimates, and value-based design comparisons to support your case.

Do you have a cancellation policy?

Yes — our policy is timeline-based and explained clearly before contract signing.

Ready to start step one?

Tell us your show, your space and what the booth needs to do. You’ll get design concepts and one fixed price — booth, freight, install, paperwork — within 24 hours.

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